The meeting point is at our office in:
Alquileres Villamar, S.L.
Avinguda de la Marina 5
Local 6
E - 03720 Benissa
Route description:
From the airports of Valencia or Alicante, take the AP7 and take the Exit 63 Benissa. At the first roundabout, take the 2nd exit. At the second roundabout, take the 3rd exit (there is no sign) and then turn left– you are now on route CV 745 towards the coast (Costa Benissa). Follow this road, CV-745, up to the street "Avinguda de la Marina". Here, turn left towards Moraira. After approximately 2.5 km, you will find our office on the right side.
Our coordinates are 38.67857, 0.11070
Follow the route on Google maps→
Key delivery:
Arrival: from 16:00 to 19:00 / 4 to 7 p.m.
Departure: from 8:00 to 10:00 / 8 to 10 a.m.
Previous departures and later arrivals are, of course, possible after coordination. However, a fee will be charged. If a delay is unavoidable, the guest is obliged to advise us under (0034) 671 08 06 73.
If you arrive on a different day than your initially booked arrival date, we will still charge the complete length of your booked stay.
If you wish to be accompanied to your house after you arrive at the office, an additional fee applies.
Refundable Security Deposit:
Upon collecting the keys, a deposit of €200 is required, payable in cash (Euro) or by credit card. Alquileres Villamar, S.L. has the right to charge a higher amount of deposit in exceptional cases (e.g., young groups). We do not accept checks. This amount is considered as a guarantee against accidental damage to the property or its content. The deposit will be paid back after having checked the estate and its conditions.
Attention: We do not accept groups of more than 4 persons younger than 26 years!!
Reservations:
The reservation is confirmed upon receiving the receipt of the first payment of 30% of the final price. As soon as the payment has been registered, you will receive an automatic confirmation. The final amount has to be paid 45 days before your arrival.
Cancellation:
In case of cancellation, the following amounts are due:
From the date of reservation until 60 days before arrival - 30 % of the total rental price
From 59 to 30 days before arrival - 50 % of the total rental price
From 29 to 14 days before arrival - 75 % of the total rental price
13 days or less before arrival - 100 % of the total rental price
We guarantee a 100% refund of your payment (excluding the reservation fee), if
- at the moment of travelling, an entrance to Spain is forbidden by the Spanish Government.
- at the moment of travelling your Government forbids you to leave your country.
Loss of reservation:
If you do not arrive within 48 hours after the beginning of the rental period or do not inform us of a later arrival, the reservation will be considered as cancelled. In this case, 100% of the rental amount will be charged. The booking remains valid if the customer arrives later but has informed us in time.
Alternative accommodation:
It is unlikely that your accommodation will be changed. However, sometimes unforeseeable circumstances or Force Majeure are unavoidable, and you may not be able to occupy your required accommodation. In these very rare cases, Alquileres Villamar, S.L. pays the whole received amount back to the customer. The contract will be canceled without any obligation for any part.
Complaints:
If there are any complaints regarding your accommodation, these have to be informed to us within 48 hours of your arrival, to give us the opportunity to resolve this immediately. Claims regarding cleaning have to be advised immediately. Alquileres Villamar, S.L. will contact the cleaning company immediately in order to amend this.
In the rental villa, it is not allowed to:
- Change or move the furniture in the accommodation or carry out any construction work or repairs. The villa has to be left in the same conditions as found.
- Exceed the maximum occupancy of the accommodation without prior authorization of Alquileres Villamar, S.L. In this case, please observe the extra charges.
- Bring animals without prior authorization by Alquileres Villamar, S.L. Animals are not allowed in many of the villas.
- Take explosives, flammable or other similar materials that may cause any damage to the villa and/or any inconvenience to the surrounding area of the accommodation. It is forbidden to do anything that causes danger, distress, annoyance, or damage to third parties in the vicinity.
- Use the accommodation for any other use as agreed upon in the rental contract.
If any of these obligations are not fulfilled, Alquileres Villamar S.L. reserves the right to cancel the contract immediately without any return of payment. In this case, the tenant has to leave the property immediately.
Liability
Alquileres Villamar S.L. and/or the owner of the property will not be liable for any loss, theft, damage, or uninsured accidents that might occur to the guests or their belongings. Furthermore, Alquileres Villamar, S.L. or the owner cannot be held responsible for any problems with the supply of water, electricity, or gas or any construction work taking place near the accommodation that is beyond our control or affected by force majeure. Alquileres Villamar S.L. also shall not be liable for any difference in furniture from the photographs published.
Prolongation of stay
In case the tenant or one of the accompanying persons who have concluded the rental contract must stay in the house longer than the originally agreed rental period due to an infectious disease or another circumstance that makes a departure impossible or does not recommended departure, the tenant has to pay the full time of the additional stay at the rental price of the house, plus an increase of 10% as an additional fee, which is necessary for the re-accommodation of the following guest. The additional amount must be paid no later than the last day of the original stay.
Taking over of the accommodation and departure
After the expiration of the contracted time period, you must leave the accommodation. Otherwise, triple the amount of the daily rental will be payable for each additional day. In addition, Alquileres Villamar S.L. may take legal action.
Arrival: 16:00 – 19:00 p.m.
Arrival: 8:00 – 10:00 a.m.
Disputes
Any dispute will come under Spanish jurisdiction and will commence in the court of Denia (Alicante).
With the first payment of reservation you are accepting our terms and conditions.